Canon printers are well-known for their efficiency and precision. However, it can occasionally become unresponsive during the printing process. In this case, the ‘Canon Printer not responding‘ notification may appear on the desktop screen.
The printing process will be halted, and you will be unable to print anything on the Canon printer. If you’re perplexed by the issue, keep in mind that the cause could be hardware or software.
In this post, we will list the causes and provide the essential solutions to assist you in resolving Canon Printer Not Responding and returning to the printing process.
Why Is My Canon Printer Not Responding
Here are some of the possible causes of the problem:
- There is an issue with the printer connection.
- The Canon printer is not correctly configured.
- Third-party antivirus software interfering.
- The problem is with the Printer Driver.
- The disagreement between the Windows operating system and the printer.
- Incorrect use of USB ports
How To Fix Canon Printer Not Responding
The most basic step in resolving the problem is to check the printer connection. If your printer is connected by a USB cable, you can detach and reconnect it. Replacing it with another cable is also likely to help.
Check the Wi-Fi and Bluetooth connections if you are using a wireless Canon printer. You can restart the Wi-Fi router.
Check out the step-by-step instructions on the patches below for additional details on the fixes.
Fix – 1: Restart the computer
If your printer is not responding, one of the first things you can try is to restart your computer. It can repair small system flaws and restore printer functionality.
- Navigate to the Start menu and select the Power icon.
- It will bring up the power menu.
- Select the Restart option.
After that, you can double-check the printer. If your problem is still not resolved, you can attempt the alternative remedies listed below.
Fix – 2: Removing and Reinserting the printer
It may also help to uninstall and re-add the printer to your computer.
- By hitting the Windows logo and I at the same time, you can access the Settings menu.
- Then select Devices.
- Now, on the sidebar, select Printers & scanners.
- Click the Remove device button next to the printer’s name.
- You can restart the computer and re-add the printer. To do so, select Add a printer or scanner from the Printers & scanners menu.
Fix – 3: Try restarting the printer
The power cycling of a device occurs when you totally turn off the printer by disconnecting it from the power supply and restarting it. It comes in helpful when devices quit responding.
Here’s how to restart your printer:
- Remove the printer’s power source and unplug it from the PC.
- After 30-40 seconds, connect the printer’s power supply to the PC and turn on the printer.
Fix – 4: Remove the List from the Print Queue
Another possible cause of the problem is a large number of pages in the print queue. When you print a large number of files/documents, the printer’s capacity may be exceeded. As a result, it may cease to respond.
Here’s how to get rid of the queue of files waiting to be printed:
- Select Devices from the PC’s settings menu.
- Now, in the left side, select Printers & Scanners.
- Choose the Canon printer name and the Open queue option.
- To select everything, use CTRL and A on the keyboard.
- Then, right-click on the things you want to delete and choose Delete.
Also Read: Canon PIXMA MG2522 Setup For Windows / Mac
Fix – 5: Restarting the Print Spooler Service
The print spooler service is built-in software that facilitates communication between the computer’s operating system and the printer. It locates the relevant printer drivers and holds the print queue until the printing process is completed.
As a result, any failure with the print spooler service can also result in the Canon printer not responding issue. To eliminate the likelihood of an issue caused by this functionality, consider refreshing the print spooler service. To accomplish this,
- To open the Windows Search, press the Windows logo and the S button on your keyboard.
- Enter Run and then select the app.
- Enter services.msc and press the Enter key.
- Scroll down to find the Print Spooler.
- Select the option to restart and click OK.
Fix – 6: Make use of the Troubleshooting Option
Windows’ troubleshooting function can assist in resolving a variety of hardware and software-related issues. This utility tool can also assist in resolving the Canon printer not responding problem.
- To begin, open the Windows Settings menu.
- Select Update & Security now.
- Then, from the sidebar, select Troubleshoot.
- Select Additional troubleshooters next. Other troubleshooters may be available instead.
- Click the Printer option under the Additional troubleshooters category.
- Hit Run the troubleshooter and follow the instructions on the screen.
Fix – 7: Remove the Third-Party Antivirus Service
An overly defensive firewall may potentially be to blame for the printer problem. It usually happens after you install a third-party antivirus program on your computer. To rule out this possibility, uninstall the Firewall and see if that resolves the problem.
To uninstall third-party antivirus software from your computer, follow the steps below.
- To access settings, use the Windows key + I.
- Choose Apps > Apps & Features.
- Locate and launch the antivirus program.
- Select the Uninstall option now.
- Select the uninstall option once more.
- A new prompt box will appear; click Yes to proceed.
Fix – 8: Change the Printer’s Port
It is conceivable that the problem is caused by a faulty USB port or by plugging the printer into the incorrect port. In that situation, you can change the printer port by going into the printer properties. You can follow the steps given below to complete the process:
- Control Panel can be found in the Windows settings menu by typing it into the search box and selecting it.
- After that, select Hardware and Sound.
- Select the Device and Printer option now.
- Then, in the Printers section, select and right-click the Canon printer name.
- You must select Printer properties.
- Then click on the Ports tab.
- Select Printer/USB under the Port category from the list of ports.
- Now, select Apply and then click the OK button.
Fix – 9: Install the most recent printer drivers
If you haven’t ran any printer updates in a long time, it may cause technical issues and result in an unresponsive printer. As a result, the best approach would be to upgrade the printer driver to the most recent version.
Using Device Manager
- Go to Windows Search, type Device manager, and then click on it.
- Select Print Queues by double-clicking it.
- Locate and right-click your printer’s name in the enlarged menu.
- Select the Update driver option.
- On the new window, select the option Search automatically for driver updates.
- The computer will look for available updates and download them to the system.
Canon’s official website
- To begin, go to Canon’s Official Website.
- Enter the product name of your printer into the search bar.
- Scroll down and select the Select option that corresponds to your operating system.
- It will enlarge the menu, and you must select the Download option.
- Open the downloaded file and follow the instructions.
Fix – 10: Windows Update
When you run Windows on an earlier version, your PC may experience technical issues. As a result, the canon printer not working problem may develop. As a result, you need update the operating system on your computer
- To access settings, use the Windows key + I.
- On the settings menu, select the option Update & Security.
- Then, choose the Check for updates option. It is located in the Windows update section.
- If updates are available, the computer will look for them and download them.
- Once the operation is finished, restart the computer.
We hope you find this post useful. If you have any questions about Canon Printer Not Responding please contact us via Live Chat. Continue to check back for more tutorials on how to troubleshoot common technical printer issues.